I was excited to try this but I don't think it's as amazing as people have said. I used it as a normal toner and also as a lotion pack (diluted with some spring water) and honestly it is just so so. It is hydrating but I don't notice much soothing or help with blemishes. It's still early days and it hasn't given me a reaction so i will continue to use it. Maybe I will try the toner wash method. One word of warning is that it has bergamot essential oil which can be irritating for sensitive skins