상품문의 | STYLEKOREAN – K-Beauty и корейская косметика с доставкой
food_link_icon
ChatBot

Q & A

Q&A
go top
Всего
  1. SKINFOOD

    Автор
    kartika_de...
    Дата
    2017-05-08
    Статус
    Answered
    Вопрос

    DOES IT CONTAIN PARABEN?

    Ответ

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Skinfood stated that all of their products are paraben free. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  2. Gifts offer

    Автор
    gabriela.l...
    Дата
    2017-05-08
    Статус
    Answered
    Вопрос

    Please, just to confirm. This offer includes not only "Laneige Water Bank Moisture Cream" but also the 5 items at the bottom of photo as gifts?

    Ответ

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, it is. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  3. Product damaged

    Автор
    nastasiiap...
    Дата
    2017-05-08
    Статус
    Answered
    Вопрос
    Dear manager, 1)I have a problem with one of the item I received, "Natural Republic ginseng royal silk toner". Received it couple of days ago, opened a parcel, everything was wet inside due to a bottle damage. So the question is, how do I send it back? Where is instructions for that? 2)(Clio) Kill cover liquid founwear cushion set, just want to return it. It was in the same box. Therefore, can I put both products, damaged and unwanted one in the same box when I send it back? It is very upsetting, that this is happened, cause I always order stuff from you. Now I even have to pay for a shipping :(
    Ответ

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We are really sorry. First, please do sent the picture to our email help@stylekorean.com and then we gonna see what we can do the best. We are really sorry. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  4. 3ce butter pink

    Автор
    rinasiwian...
    Дата
    2017-05-08
    Статус
    Answered
    Вопрос

    how to pay to paypal?

     

    Ответ

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    First, you need to make an paypal id. then you can proceed the payment thru paypal in our website. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  5. Aprilskin turn up bleach

    Автор
    Kaixuanlaw...
    Дата
    2017-05-07
    Статус
    Answered
    Вопрос
    Do you sell the turn up bleach ?
    Ответ

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Nope, we are not. :)

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  6. Laneige sleeping mask secret

    Автор
    apm9545...
    Дата
    2017-05-07
    Статус
    Answered
    Вопрос
    This is secret post
  7. Out of stock :/ secret

    Автор
    jasiskaali...
    Дата
    2017-05-07
    Статус
    Answered
    Вопрос
    This is secret post
  8. In Stock

    Автор
    tiffany05....
    Дата
    2017-05-06
    Статус
    Answered
    Вопрос

    When is this product will be back in stock? I'm waiting for this product to do my order  

    Ответ

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It usually takes 1-2 weeks. But since there are lot of public holiday in Korea these past 2 weeks, it may take longer. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  9. Aloe vera

    Автор
    Almirayasm...
    Дата
    2017-05-05
    Статус
    Answered
    Вопрос
    Who's the best? Holika holika or nature republik? Thanks before
    Ответ

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Both are the same. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  10. Stock secret

    Автор
    nabilahhay...
    Дата
    2017-05-04
    Статус
    Answered
    Вопрос
    This is secret post
  11. Expiration date

    Автор
    jjamilinji...
    Дата
    2017-05-02
    Статус
    Checking
    Вопрос
    Hi, I'd like to know when is the expiration date of the masks. Thanks and kind regards!
    Ответ
    The answer is not registered
  12. Volume

    Автор
    adenang...
    Дата
    2017-05-02
    Статус
    Answered
    Вопрос

    Is this valume? 8g? 

    Ответ

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, it's 8 gram. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  13. Restock

    Автор
    Syavira Ra...
    Дата
    2017-05-02
    Статус
    Answered
    Вопрос
    Please restocking this shade ASAP
    Ответ

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We will try. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  14. Restock

    Автор
    Syavira Ra...
    Дата
    2017-05-02
    Статус
    Answered
    Вопрос
    Please restocking this shade ASAP
    Ответ

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We will try. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  15. 3CE mood recipe matte lip color

    Автор
    aseel.hasa...
    Дата
    2017-05-01
    Статус
    Answered
    Вопрос

    are you going to have the other color from this line like row and muse , and also 3ce x lily maymac lipsticks ? 

    Ответ

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We will try to provide it.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]